Shipping & Delivery Policy

SHIPPING & DELIVERY POLICY

  1. PROCESSING TIME
    Orders are processed within 1–3 business days.

  2. DELIVERY TIME
    Estimated delivery time within the United Kingdom: 5–12 business days.

  3. SHIPPING COSTS
    Shipping costs are calculated at checkout or may be offered for free during promotions.

  4. TRACKING
    Once your order is shipped, you will receive a tracking number via email.

  5. DELAYS
    Delivery times may vary due to customs, logistics issues, or high demand periods.

  6. INCORRECT ADDRESS
    VivaCare is not responsible for orders shipped to incorrect addresses provided by the customer.